Shipping, revisions & privacy.

Custom artwork & revisions

Each Livin Rocks package includes one revision unless the product description states otherwise. After your initial proof is delivered, you may request reasonable changes before approving the artwork. Major changes in design direction or additional revisions may require an additional design fee. Any additional charge will be communicated to you before the work is performed.

Artwork approval

Please review your proof carefully before approving it. Approval confirms that you are satisfied with the artwork, including vehicle details, colors, spelling and custom text. Once artwork has been approved and production has begun, changes may no longer be possible.

Customer photos & rights

By submitting photographs or other images, you confirm that you own them or have permission to use them for your order. Submitted images are used to create and fulfill your Livin Rocks order. We will not use your vehicle photos or finished custom artwork for promotional or marketing purposes unless you separately give us permission.

Custom-product returns

Because Livin Rocks products are custom-made and personalized, returns or refunds for change of mind are not accepted after artwork approval and production has begun. If an item arrives damaged, defective, or materially different from your approved order, please contact us promptly so we can review the issue and determine the appropriate replacement or resolution.

Shipping

Physical products are shipped to the address provided with your order. Production and delivery times may vary depending on the product and destination. When tracking information is available, it will be added to your My Garage order page. Delivery estimates are estimates and may be affected by carrier delays or other circumstances outside our control.

Privacy

Livin Rocks collects customer information needed to create and fulfill orders, process payments, maintain customer accounts, provide order updates and respond to customer inquiries. Marketing communications are sent only when a customer has opted in.

Payment information is processed through our payment provider and is not stored directly by Livin Rocks. We do not sell customer personal information. Information may be shared with service providers only when necessary to operate the website, process payments, produce merchandise, ship orders or provide other services related to your purchase.

Questions about your order

If you have a question about an order, artwork, shipping or a damaged product, please contact Livin Rocks through our Contact page and include your order number whenever possible.